Island Dynasty has a No refund policy. We will happily make exchanges should your items not fit right or there is a defect. Send us an email at islanddynasty19@gmail.com if you wish to initiate the exchange process. Please send us a picture (if applicable) along with the order number. We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us with details of the product and the defect. You can send the item you consider defective to: